With respect and gratitute, we operate on the shared unceded territory of the Squamish Nation and Lil’wat Nation.

FAQ

ARE WOW TREATS HANDMADE?

As a family-owned and operated business, we do it all ourselves - from dehydrating and packaging to shipping online orders and stocking store shelves. We love what we do and add a hint of love to every treat bag!


WHY LIVER?

Liver is one of the most nutrient-dense organ meats and a fantastic source of essential vitamins and minerals for your pet. We use only grass-fed beef liver, and we avoid using common allergens like chicken in our kitchen. This simple, single-ingredient approach ensures a pure, wholesome treat that’s gentle on sensitive tummies.


ARE YOUR INGREDIENTS REALLY THE BEST?

Absolutely! We’re so lucky to have access to incredible local farms right here in British Columbia. Most of our vegetables come from Pemberton’s organic farms, like Laughing Crow Organics and Plenty Wild, and our eggshells come from the happy hens at North Arm Farm and Feathers & Fir Family Homestead.

We source our meats through trusted suppliers who work with the best farms in BC and Alberta. Our beef liver is 100% grass-fed and comes from cattle raised without antibiotics, animal by-products, or artificial growth promotants.

WOW Treats are free from any additives—no soy, gluten, sugar, preservatives, or fillers. Instead, we fill each bag with real, wholesome ingredients and love. It’s easy to see exactly what’s inside: if it says "BEEF LIVER + eggshells," you’re getting just that—pure beef liver and eggshells, and nothing else!


WHAT IS THE SHELF LIFE OF THE TREATS?

Our treats have a shelf life of up to 12 months when unopened. For best results, store WOW Treats in a cool, dry place away from direct sunlight, such as a cupboard. Refrigeration isn’t recommended, as it can introduce condensation, but freezing is an option if you’d like to extend freshness.

That said, they rarely last that long! We’ve heard plenty of stories from our regulars about pups so obsessed with WOW Treats that they’ve figured out how to raid cupboards and counters just to get their paws on them. They’re just that good!


ONCE OPENED, HOW SHOULD I STORE MY WOW TREATS?

To keep your WOW Treats fresh, store them in a cool, dry place away from direct sunlight, such as a cupboard. An airtight container, glass jar with a lid, or the original packaging (which has a seal) works best. Refrigeration isn’t recommended, as it can introduce condensation, but freezing is an option if you’d like to extend freshness - just keep them in an airtight container to avoid freezer burn.


DO YOU OFFER ANY OPTIONS FOR PETS WITH ALLERGIES?

All WOW Treats are made exclusively from grass-fed beef liver, and we avoid using common allergens like chicken in our kitchen. This makes our treats a great choice for many pets with food sensitivities.

If your pup has a beef allergy, we’re sorry we don’t have an alternative treat just yet, but we are always listening and open to ideas for future options!


HOW CAN I JOIN THE WOW CLUB?
Joining the WOW Club is easy and comes with exclusive perks! Members receive special birthday surprises, first access to sales, random discounts, and more. To join, simply fill out the application form on our website:  WOW Club


WHAT IF MY PET DOESN’T LIKE THE TREATS?
We’re proud to have a very high rate of customer satisfaction, but if you’re unsure whether your pet will enjoy WOW Treats, we suggest trying one of our complimentary mini samples.

WOW Treats have been taste-tested and approved by many picky eaters, but we understand that every dog has their own taste.

Order your mini sample to do your very own tasting session! Each sample comes in a mini pouch with approximately 5g of mixed treats—just enough to see that "WOW" on your pup’s face. We only charge for shipping (non-trackable via Canada Post letter mail), so you can try before committing to a larger order.

Please note: Limited to one sample per customer, and maximum of two samples per order. Available for new customers only.


WHERE CAN I BUY WOW TREATS?

WOW Treats are available for purchase on our website, where you can browse our full selection of treats and join the WOW Club for exclusive perks. We also partner with select local pet stores, so you can find our treats on shelves near you! Check our website for a list of locations or order online.


DO YOU OFFER GIFT CARDS?

Yes! We offer digital gift cards that are perfect for any pet parent. Whether it's for a special occasion or just because a WOW Treats gift card makes the perfect present for your furry friends. Visit our website to purchase and send a gift card today! WOW E-Gift Card


CAN I REQUEST A CUSTOM ORDER?

At this time, we do not offer custom orders, but we’re always happy to hear your ideas! If you have a special request or flavour suggestion, feel free to reach out to us. While we can’t make any guarantees, we’ll do our best to see what we can do!


DO YOU OFFER WHOLESALE PRICING?

Yes, we do offer wholesale pricing for businesses that would like to carry WOW Treats. If you're interested in selling our treats in your store or as part of your product line, please fill out the wholesale form under the Wholesale section on our website. We’d love to work with you and provide more information on pricing and terms!


DO YOU SHIP INTERNATIONALLY?

At this time, we only offer shipping within Canada. We are unable to process international orders, but we hope to expand our shipping options in the future. For more details on shipping within Canada, please refer to our Shipping Information on the website.